FAQ

How can I contact you about my order?

You can contact us at sales@pakthelabel.com. Please provide your full name and order number.

Do you accept returns/exchanges?

- If you don't love your item, you can return or exchange within 30 days of purchase.
- To process a return, please email support@pakthelabel.com with your order number or full name in the subject line.
- Items must not be worn, washed or damaged.
- All sale items are FINAL SALE and cannot be returned or exchanged.
- After 30 days, we will no longer accept returns or exchanges.

HOW DO I RETURN BY MAIL?


1. A return form is included in each package. If you have lost your return form, you can print a blank copy from our website here.

2. Fill out all of the required information on the return form including your order number, SKU number (found on the tag or sticker) of the items you are returning and the return code.

3. Securely pack your merchandise, return form and invoice in a box, envelope or bag of your choice. Use original packaging if possible.

4. Once your package is ready, choose a mail carrier, pay for postage, and send to the address listen on the returns sheet.

 Can I modify an order once I've placed it?
We can't promise that we will be able to modify your order but please email support@pakthelabel.com and we will do our best to accommodate you.